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Dear ${FIRST_NAME?capitalize},
You may have received our note about Princess® pausing all cruises until May 11, 2020. The impact of the COVID-19 global pandemic is far-reaching, and we are committed to implementing the highest levels of protocols to protect all of our guests and crew.
While we are disappointed we can't see you soon, we are offering an open invitation for you to rebook your cruise. We appreciate your loyalty and have provided a certificate* to use on cruises sailing before December 31, 2021. Please call 1.661.284.4414 and use your Captain’s Circle Number: ${CUSTOMER_ID_} before December 31, 2020, when you are ready to book another cruise.
We look forward to seeing you in the Friendliest Casino at Sea.
Good luck,
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